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On April 29, 2017, Ms. Xu spent 247,000 yuan to buy a car at a 4S store in Shanghai. On March 7, 2018, her daughter had a tire blowout while driving. During maintenance, she learned that the tire was not the official standard run – flat tire for that model.
Ms. Xu believed that the 4S store was fraudulent and demanded a refund plus triple compensation. The 4S store said it was a defect in the original factory assembly, not fraud. The court held that the 4S store had no fraudulent intent but had a performance defect, and awarded 50,000 yuan in compensation, rejecting other claims.