At the end of June 2022, Mr. Deng bought an Audi A4L at Jiangxi Hecheng Hong’ao Automobile Co., Ltd. After driving out of the factory, there was an abnormal noise from the front row low – speed tires, and there was a regular noise on the highway.
On July 15, he went to the 4S store for inspection, and it was initially judged that the left front wheel hub bearing was damaged. The 4S store thought that replacement was enough. Mr. Deng did not agree because it involved driving safety and the new car had been on the road for less than a month. He reported to the China Network Automobile Quality Complaint Platform. With the platform’s coordination, the problem was solved in 5 days, the vehicle was repaired and he received compensation.
